It was at an eightieth birthday celebration luncheon that I attended last week that I realised the oldies have more clout, more vivacity, dynamism and verve than any other generation.

It happened today! I promised myself that if one more person told me I am ‘brave’, I would blog (I haven’t blogged on my personal website literally for years!)

I visited the premises of a state of the art call centre on Monday 25 January 2010 and lo and behold as I entered the MD’s office, her IT manager announced that ‘all systems are down’…. She had forwarded a company profile to me the previous week that stipulated that the building where her client’s call centres are housed is ‘wired for every eventuality’ – it has...